What is ARA’s Gambling Treatment Service?

1:1 Counselling in partnership with GamCare

ARA provides 1:1 counselling for people experiencing problems with their or a family members gambling. ARA’s 1:1 counselling services cover the whole of South West England  (based at our Bristol and North Somerset offices), Gloucestershire (with our partner agency Gloucestershire Counselling Service)  and South Wales (based at partner agencies  in Cardiff, Swansea, Newport, Merthyr Tydfil and Neath).

ARA works in partnership with GamCare, a registered charity and the leading national authority on the provision of advice, practical help, support and counselling in addressing the social impact of gambling. GamCare offers advice and information by phone and online.The GamCare helpline is 0808 802 0133.  Calls to this number are free from all UK landlines and most major mobile phone networks. NetLine is at www.gamcare.org.uk

To access this service you can phone us on 0117 930 0282 to register for this service or complete the referral form below.

For a leaflet click here

Young People’s Gambling Service

A new service is now available in Bristol to provide support and education to young people affected by their own or someone  else’s gambling and help professionals deliver gambling education. For more click here.

Gambling Risk and Harm Minimisation Programme – South Wales

ARA has been selected by the Responsible Gambling Trust to provide a harm minimisation programme to clients in South Wales whose gambling is a cause for concern. The service is now up and running in Cardiff, Swansea and  Newport.

For information on the Cardiff service click here

For information on the Swansea service click here

For information on the Newport service click here

Other useful information

Signs of a problem gambler

Responsible gambling

Becoming free of problem gambling



Download a referral form


or click here to contact us

First appointments are offered within three weeks. Evening appointments are available twice a week

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