Aftercare

Floating Support and Resettlement Advice

Key Points

This service is offered as part of ARA's scheduled continuum of care and will be provided by the Housing Support Team/Independence in Recovery Service.

Floating Support

Prior to clients being rehoused into self contained flats, a Floating Support agreement will be drawn up between the client and the Housing Support Officer. This agreement will detail the level and type of support needed to enable the client to manage and sustain their housing. The agreement will be reviewed with the client every 3 months. Appointments will usually take place in the client's flat.

Resettlement Advice

For Residential clients who have been rehoused into shared accommodation, housing and welfare benefits advice and assistance will be offered after their departure in liaison with their current housing provider.

Ethos

Floating Support and Resettlement Advice shares the aftercare ethos of continuing the practical and psychological support to help clients reintegrate into the community.

This area of ARA's service recognises the importance of preparing clients for independent living once they complete treatment, and in supporting them to manage and maintain their tenancies in safe, secure housing.

Floating Support and Resettlement Advice will assist clients in the following areas:

• Applying for Social Fund/Community Care Grant applications to purchase furniture. Assist with any subsequent reviews.
  
  
• Assist access to furniture resources and help prioritise spending to furnish flat appropriately.
  
  
• Ensure Housing and Council Tax Benefit applications are in place. Assist clients to claim other welfare benefits where appropriate.
  
  
• Assist with the connection of utilities. Advise on payment options. Follow up support to ensure that regular payments are being made (utilities and rent).
  
  
• Advise on contents insurance.
  
  
• Provide support and advocacy to clients (re Housing Provider, DSS, utilities).
  
  
• Ensure clients understand the policies and procedures of their landlord, and their own health and safety responsibilities relating to their housing.
  
  
• Assist clients in temporary accommodation. Maintain relevant move-on applications.
  
  
• Help clients establish a support network in the community, particularly in encouraging links with local NA/AA meetings.
  
  
• Working in partnership with the Learning and Work Development Officer to encourage participation in educational or vocational activities. Jointly address independent living skills i.e. budgeting, shopping, cooking.

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Head Office:  King's Court, King Street, Bristol BS1 4EE. Telephone 0117 930 0282 fax 0117 929 4810

info@addictionrecovery.org.uk

Addiction Recovery Agency Limited Limited Company Number 2540814 Registered Charity Number 1002224
Members of EATA (European Association for Treatment of Addiction UK) DRUGSCOPE & Homeless Link